You can schedule an appointment by calling (205) 595-5504 or click here to request your appointment online.
You can reschedule your appointment by calling (205) 595-5504 or click here to reschedule your appointment online.
If you are a new patient, please visit our New Patient Page.
When at all possible it is best to schedule your appointment in advance with your physician. We understand that situations present themselves where it is best to see a physician the very same day. For this reason, we offer same-day appointments. Please understand that we will always have same-day appointments available; however, you will not always be able to see your physician that same day.
Preparation for your appointment:
For your appointment, it is best to arrive 10 or 15 minutes early to check-in with the front office and update your account information. Also, be sure to have a list of any current medications you are on and the reason for the visit. Depending on the type of appointment scheduled, you may have other preparations. For information on our testing preparations click here.
Self Check-In Kiosks
Why a kiosk?
- A better patient experience for our patients.
- Smoother check-in process.
- Shorter waiting room times.
- Reduces redundant clipboards of paperwork.
- Real-time information regarding copays, deductibles, and insurance.
- More time spent taking care of you, less time on paperwork.
What do I need to know?
- Not much has changed!
- No need to wait in line at the desk- simply go to an open kiosk.
- All you will need is your driver’s license and insurance card.
- Debit and credit cards can be processed at the kiosk.
- The staff will be nearby to assist you.
Common Questions or Concerns
Healthcare should be personal not electronic
We think so too! Paperwork and the entire insurance process is a necessary part of every patient visit. The kiosks allow us to quickly and easily get the paperwork out of the way so that we can focus on you. It is our goal to provide personalized patient care. Our focus is always on you – our patient – and making the healthcare experience easier and better for you. We believe the kiosk helps us to achieve this goal.
What if I don’t want to use the kiosk?
You are more than welcome to check-in at the desk. One of the great things about the kiosk is that it allows for shorter waiting room times. We think this is a great benefit to you. If you need help with checking in, we are available to help you.
I like to see and talk to a real person
We love our patients and want to see and interact with you as well. The new check-in process allows us to focus on you where before we had to focus on getting all your patient information and/or insurance data collected. The new system will allow us the time and opportunity to provide better service to you.
I am concerned the staff will lose their jobs
When we first heard about this, we thought that might be the case too. Our jobs are secure. In fact, our jobs have just changed a little bit so that we can truly focus on what is important – you. Because of this system, we are going to be less stressed. We are going to enjoy our work more because the office will run smoother than before. We are excited about these changes, and while change is sometimes difficult, we believe you will find it very beneficial after you check in a few times.
Is my privacy protected?
Absolutely. The system is HIPAA compliant and is in full compliance with all privacy rules and regulations. In fact, your information is fully encrypted allowing us to protect it even more securely than ever before.